Returns & Exchanges
At FITUEYES, we want you to be fully satisfied with your home furniture purchase. If you are not completely happy, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully disassemble the furniture and pack it in its original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to the box and drop it off at the nearest authorized carrier location or schedule a pickup for larger furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned item to confirm it is in original condition, we will process your refund to your original payment method within 5-7 business days.
